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KSh 1385.00

HOW TO BECOME A RAIN MAKER - JEFFREY J. FOX

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KSh 1155.00

WHEN YOUR CUSTOMER WINS YOU CANT LOSE

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KSh 5235.00

CREATING AND DELIVERING YOUR VALUE PROPOSITIONS

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KSh 2380.00

FT WATKINSON 10 PRINCIPLES

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KSh 3600.00

STRATEGY FROM THE OUTSIDE IN

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KSh 5350.00

CONSUMER BEHAVIOUR

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KSh 5560.00

CUSTOMER SERVICE

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KSh 805.00

REVING FANS

KSh 1385.00

Rainmakers are the people who bring money into their organisations and this book is packed with hints and tips to pursue prospective customers and keep them.

KSh 1155.00
When Your Customer Wins, You Can't Loose
KSh 5235.00

In recent years, developing a value proposition has become a prime consideration for businesses. A value proposition is an analysis and quantified review of the business benefits, costs and value t...

KSh 2380.00

Overall WINNER - CMI Management Book of the Year 2014WINNER - Innovation & Entrpreneurship Category at the CMI Awards 2014 Create a great customer experience whoever you are. Customers are ...

KSh 3600.00

A winner of the American Marketing Association Foundation's Berry-AMA 2011 Book Prize for the best book in marketing!Shareholder value . . .

core competence . . .six sigma .

. . rig...

KSh 5350.00

For undergraduate and graduate consumer behavior courses. The text that set the standard for consumer behavior study. Consumer Behavior explores how the examination and application of consume...

KSh 5560.00

For undergraduate courses in Customer Service, Training and Development, and Service Marketing; also as a supplement for a course in Marketing Principles. The market-leader, Customer Service: A ...

KSh 805.00

With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, i...

Items 1 To 8 Of 8